About
Our Vision
Market Leaders in Safety Assessment.
Our Mission
ASL will provide customised safety assessment solutions centred on
the Asia Pacific region.
Service Standards
In keeping with our Total Quality Management principles we will
strive to: Be fair and consistent in the decisions we make. Treat
all candidates and other clients fairly and courteously. Provide
timely and accurate responses to written and verbal requests.
Produce examinations that are a true and relevant test of knowledge
and competency. The examinations will be clearly written, appealing
in presentation and set by properly qualified specialists. Mark
examinations promptly. Conduct practical assessments in a
professional manner and strictly in accordance with promulgated
performance standards. Set a level of fees and charges that can be
fully justified under the concept of "user pays" within a
competitive commercial environment. Ensure that all personal
information supplied to us by either the appropriate regulatory
authority or candidates is kept strictly confidential unless
otherwise directed. Meet our obligations under any contractual
arrangement made with us (any properly completed application for an
examination or practical assessment which we subsequently accept is
considered to be a contract). Carry out our functions in harmony
with the CAA so as to assist them in meeting the provisions of
their Service Charter. Rectify any errors or omissions we make.
Liability
To the extent permitted by law, any liability of ASL for a breach
of any provisions of the contract for provision of examination,
practical assessment or other services, or related obligations,
shall not exceed re-supply of the service in question